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Insured patients

Hassle free treatment for patients with private medical insurance

Whether you have your own private health insurance or are covered through your employer, you can now receive expert hospital treatment at Care UK Treatment Centres.

Approved by insurers

We are proud to be in partnership with AXA PPP Healthcare, Healix Health Services and WPA Health Insurance. If you are insured through your company or privately insured you can get referred to Emersons Green Treatment Centre – contact your insurance provider to pre-authorise your treatment today. You can find details on how to contact them directly here:

To learn more about paying for yourself, complete the contact form or call our dedicated Private Patient Sales Advisors on

Telephone number  0330 058 3237

Treatment for patients with private medical insurance are available at all of our hospitals:

How to start your treatment at a Care UK Treatment Centre

Step 1: Get your GP referral

Most insurers will require a GP referral before approving your treatment. Make sure your GP referral includes the recommended treatment and hospital of your choice.

Step 2: Call your insurer and get your pre-authorisation number

When you call your insurer, make sure you have your insurance membership number and the GP referral details ready. If you have a preferred hospital, let them know. Your insurer will give you a confirmation that your policy covers your required treatment. Keep this pre-authorisation number when you call our friendly Private Patient Advisors.

Step 3: Get your life back on track

Once you have decided you would like to proceed with your treatment at a Care UK Treatment Centre and your insurer has agreed, we can arrange your first consultation. Your specialist will discuss treatment options with you and explain any diagnostic tests you might need as part of your individual care package.

  • The centre was very clean, everyone was friendly and professional and we were offered tea and biscuits afterwards. Will Adams NHS Treatment Centre

    Dorothy, 2017

  • The whole experience was wonderful: from start to finish I was treated with courtesy and politeness. Everyone was well organised, professional and kind – and that was reassuring. St Mary's NHS Treatment Centre

    Dave, 2018

  • Everyone was so caring, the hospital was so clean, and the food was so good that I even put on weight! The aftercare is excellent too. Southampton NHS Treatment Centre

    Edna, 2018

  • The staff are fantastic, as is the catering. You’re given plenty of time by everyone which made it feel more like I was staying at a friend’s house than being in hospital. Shepton Mallet NHS Treatment Centre

    Daniel, 2017

  • The whole experience, the operation and the care, was absolutely five star. Even being able to park right outside was wonderful. Peninsula NHS Treatment Centre

    Lisa, 2018

  • It was wonderful. Everyone was kind, attentive and friendly and it took away any nerves I had. As you walk through the door you can’t help but notice the calm atmosphere and also how clean the centre is. North East London NHS Treatment Centre

    Irene, 2018

  • It was exceptional: I was out in under 24 hours and recovering in the comfort of my own home. Emersons Green NHS Treatment Centre

    John, 2018

  • The place was spotless and even the cleaners were cheerful and friendly. The food was excellent too and the chef was around to talk to. Devizes NHS Treatment Centre

    Francis, 2018

  • They could not do enough for me. I felt very well cared for and the food was very good - it was like a holiday! Barlborough NHS Treatment Centre

    Michael, 2018 - Barlborough
 COVID-19 (coronavirus) alert

Along with all Independent Sector healthcare providers, we will be supporting NHS England by providing essential support to NHS Hospitals during the Coronavirus crisis. As a result, unfortunately, we have to cancel the elective services we offer to our patients. If you have an appointment, somebody will be in touch as soon as possible to discuss. Please bear with us whilst our phone lines are extremely busy and we work through speaking to each individual patient.

For more information on our response to the COVID-19 (Coronavirus) crisis, please view the message from our Chief Executive, Jim Easton.