Your care is our number one priority. With our consultant-delivered service, we do our best to ensure that the doctors you meet at your outpatient appointment will also carry out your surgery and your follow-up appointments, but this cannot be guaranteed. You can speak to our clinical team 24 hours a day after you have had your surgery by using our Patient Advice Line. It is all part of the Care UK service.
One of the benefits of being treated at our hospital is the ‘one-stop-service’ of your outpatient appointment. Where possible we will complete any pre-treatment tests there and then, to save you making multiple trips, and our anaesthetists and rehabilitation team will assess you at the same time.
Your outpatient appointment is also an opportunity for you to meet the consultant who will perform your treatment. Feel free to ask any questions you wish – you may even want to write these down ahead of your appointment. They will explain any special preparations you may need to make before your treatment.
On the day of your treatment, wear something light and comfortable, so you’re as relaxed as possible.
If you’ll be staying with us, you may want to bring personal toiletries, nightclothes, comfortable footwear, something to read, and any medication you routinely take.
|Barlborough NHS Treatment Centre||Devizes NHS Treatment Centre||Emersons Green NHS Treatment Centre|
|North East London NHS Treatment Centre||Peninsula NHS Treatment Centre||Shepton Mallet NHS Treatment Centre|
|Southampton NHS Treatment Centre||St Mary’s NHS Treatment Centre||Will Adams NHS Treatment Centre|
When you leave the hospital after you’ve had your treatment, you’ll be given full details of your follow-up care. We will inform your GP that you’ve been discharged from the Treatment Centre, and day case patients are telephoned the day after their surgery to check that they are recovering well.
It’s crucial to rest and take care of yourself after your treatment.
If you have any worries or concerns, please call us at any time on our Patient Advice Lines to speak to a member of the clinical team. Each Care UK hospital has its own telephone number, which should be given to you upon discharge. This helpline is designed to ensure that your recovery is as speedy and successful as possible, so please use it as much as you need to.
Care UK also offers a free app for physiotherapy exercises involved in preparing for and recovering from orthopaedic surgery. Pocket Physio can be downloaded on iPhones and Android mobile phones.
We continue to support NHS England during the Coronavirus crisis by providing the additional capacity it needs to treat non COVID-19 patients, but are now planning a gradual return to treating our own elective patients.