Information for patients

Here for you.

At Care UK, we pride ourselves in giving the best possible treatment to all patients. We welcome anyone in need of our services – regardless of location – even if you have an existing health condition, provided it’s safe for us to treat you.

All of our hospitals offer both NHS and privately-funded surgery, allowing us to treat you no matter your situation. Choosing to be treated at one of our hospitals is simple. If you are having trouble though, please do not hesitate to get in contact with us about any queries that you might have.


Quality Account

Following the Health Act 2009 all healthcare providers have a statutory requirement to publish a Quality Account. The quality of service patients receive at our hospitals is highlighted in this report. In it you’ll find examples of how we ensure quality across all areas of our service. Read our latest report here.

  • The centre was very clean, everyone was friendly and professional and we were offered tea and biscuits afterwards. Will Adams NHS Treatment Centre

    Dorothy, 2017
  • The whole experience was wonderful: from start to finish I was treated with courtesy and politeness. Everyone was well organised, professional and kind – and that was reassuring. St Mary's NHS Treatment Centre

    Dave, 2018
  • Everyone was so caring, the hospital was so clean, and the food was so good that I even put on weight! The aftercare is excellent too. Southampton NHS Treatment Centre

    Edna, 2018
  • The staff are fantastic, as is the catering. You’re given plenty of time by everyone which made it feel more like I was staying at a friend’s house than being in hospital. Shepton Mallet NHS Treatment Centre

    Daniel, 2017
  • The whole experience, the operation and the care, was absolutely five star. Even being able to park right outside was wonderful. Peninsula NHS Treatment Centre

    Lisa, 2018
  • It was wonderful. Everyone was kind, attentive and friendly and it took away any nerves I had. As you walk through the door you can’t help but notice the calm atmosphere and also how clean the centre is. North East London NHS Treatment Centre

    Irene, 2018
  • It was exceptional: I was out in under 24 hours and recovering in the comfort of my own home. Emersons Green NHS Treatment Centre

    John, 2018
  • The place was spotless and even the cleaners were cheerful and friendly. The food was excellent too and the chef was around to talk to. Devizes NHS Treatment Centre

    Francis, 2018
  • They could not do enough for me. I felt very well cared for and the food was very good - it was like a holiday! Barlborough NHS Treatment Centre

    Michael, 2018 - Barlborough